Frequently Asked Questions

It varies depending on the device’s fault. Screen and battery replacements are typically completed within 30–60 minutes. Repairs such as motherboard damage or liquid damage can take 1–3 business days.

No, your data will not be deleted during hardware operations. However, since software operations may require formatting, we recommend backing up your data beforehand if possible.

Yes, we use original or A-grade spare parts upon your request. We will inform you of the quality and warranty of the parts used beforehand.

Yes, we offer a 3- to 6-month warranty on all work performed. The warranty period varies depending on the work performed and the parts used.

No. We provide service support for models of all brands such as Apple (iPhone), Samsung, Xiaomi, Huawei, Oppo, Vivo, Realme.

Yes, you can send your device to us via courier from out of town. Once the process is complete, we’ll send it back to you via secure courier.

Yes, we offer oxidation removal and motherboard repairs for devices that have been exposed to liquid. However, the repair warranty may vary depending on the extent of the water damage.

No, the price you approve before the transaction is valid. The price can only change if a new defect is detected and you approve.

Yes, in certain areas, we can perform on-site screen or battery replacements through mobile service. Please contact us for more information.